Refund policy

We want you to love your jewelry. If you're not completely satisfied, we accept returns within 30 days of delivery.

Eligibility for Returns:

  • Items must be unused, unworn, and in their original packaging.

  • Customized, personalized, or final-sale items are not eligible for return.

  • Return shipping costs are the customer’s responsibility unless the item arrives damaged or incorrect. A $3 fee will be deducted from your refund as part of the return shipping cost.

How to Start a Return:
Please contact us at [your email] with your order number to request a return authorization. We kindly ask for your patience—as a small business, our response time may be 1–3 days.

Refunds:
Once your return is received and inspected, your refund will be processed to your original payment method minus the $3 return shipping fee. Please allow 3–7 business days for it to appear on your account.

Exchanges:
If you’d like to exchange an item, reach out within 30 days and we’ll be happy to assist you.